Communication – Business Continuity Style

At my many positions in my career, it has been said many times that "Communication is our number one priority." During this never ending period of crisis, poor communication between people, cities, counties, states, and countries has caused just as much confusion and delay (quoting Sir Topham Hatt of Thomas the Tank Engine fame) as the actual multiple crises! When something goes wrong at your...

On Business Continuity

Business Continuity, why is it so important? If the business can't run, it can't make money. Even more critical is the customer trust that will be lost by the business not functioning. There are quotes on that it takes ten times more effort to keep a customer than it does to gain a new one. If your company can't provide the needed goods/services, etc, your former customers will be moving onto...

Business Continuity – having a backup workstation

I mentioned this topic briefly when I presented on HA/DR for Pragmatic Works in March during my DBA Madness Series. I got the idea from Randolph West and he said it was fine to mention it during the webinar. Since then, I've got a video "in the can" on the topic and will be posting it on my Videos page once it goes through final edit. I've been reorganizing my office due to lighting issues and...

Business Continuity for June!

It's June and it's the beginning of hurricane season! That makes me think about Business Continuity. There's nothing like a hurricane/tornado/flood/pandemic/cat invasion that can really mess up your Business Continuity plans. Have you reviewed all of the plans that keep your business running? Have you partnered with Human Resources to come up with a communication plan? Have you partnered with...